Language Classes

Hotel English

Hotel English Student Book - sales page and Class Photo Description

In this class, employees will learn how to communicate with co-workers, supervisors, customers and guests. Exceptional guest service is the goal. We use the communicative approach to teach – present, practice and USE realistic communication tasks that meet the immediate needs of the employee. Our goal is for the employee to be able to meet and exceed guest expectations.
Classes average between 20 and 30 hours of instruction based on needs assessment.

Sample lessons include:

  • Greeting guests
  • Giving Directions
  • Solving Problems
  • Reporting Repairs
  • Giving Information
  • Communicating about emergencies
  • Mastering Company Standards

Workplace English

cover WE

In this class, employees will learn how to communicate with co-workers, supervisors, and customers. This class is taught in Manufacturing and Construction companies. We use the communicative approach to teach – present, practice and USE realistic communication tasks that meet the immediate needs of the employee. Our goal is for the employee to be productive and safe on the job.
Classes average between 20 and 30 hours of instruction based on needs assessment.

Sample lessons include:

  • Reporting personal information
  • Giving Directions
  • Solving Problems
  • Warning others
  • Explaining emergencies
  • Mastering Company Standards