Our Blog


Having fun at The Mirage 7.19.18

July 20, 2018

Please allow me (Ronna Timpa, instructor) to share the last 6 weeks with you. It started with 15 fabulous GRAs in the housekeeping training room. Mario Medeles (Executive Housekeeper) came in and welcomed everyone (like usual). In each and every class, we can expect Mario and a couple assistants to stop by and say hi. This…

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International Housekeeping Week 2016

September 14, 2016

Every year, there is one special week set aside to honor our heroes of Housekeeping! I want to tell you the story of how I started teaching English to hotel housekeepers. It’s 1991 and I’m a training specialist at Bally’s Casino Resort. A couple years out of college with a degree in HR, I was…

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11 Must Read Books to Grow Your ESL Business

August 4, 2016

This post contains affiliate links.   I founded Workplace ESL Solutions in 1992 after earning my master’s degree in TESL and realizing the critical need for workplace English training. Since then, my team of language experts and I have been busting stereotypes and empowering English as a Second Language employees across continents and industries, including hospitality,…

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Ronna Timpa featured on NHLA Master Key

July 6, 2015

 In addition to owning and managing her own Workplace ESL business, Ronna Timpa is an active member of the Nevada Hotel and Lodging Association. She works closely with the staff in many projects including sales, events, seminars and communication. Here is an article that highlights Ronna’s team involvement with NHLA. Read through it to learn…

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Language is Systemic – Who knew?

July 1, 2015

Have you ever really thought about what language is? When we speak, we convey thoughts and ideas through sounds. When we combine these sounds into units of meaning we get words and word parts. Then we combine these words into larger units- phrases, clauses, sentences, and discourses. And in order to be effective in communicating…

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